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More Outrage as #MotrinMoms Reaches #2 On Twitter

by Jessica Gottlieb on November 15, 2008 · 48 comments

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Is it possible that I’m too furious to type?

No, that’d be a dream come true for Motrin. Let me give you a transcription of Motrin’s online advertisement. It’s after the jump and I’d have to advise any mother who has ever worn her baby to have a good stiff drink before you read.

Because you are going to be furious, and I think we all know that a pissed off group of Mommies is (and should be) terrifying.

Here is the ad copy, hat tip to Barb:

Wearing your baby seems to be in fashion.

I mean, in theory it’s a great idea.

There’s the front baby carrier, sling, schwing, wrap, pouch.

And who knows what else they’ve come up with. Wear your baby on your side, your front, go hands free.

Supposedly, it’s a real bonding experience.

They say that babies carried close to the bod tend to cry less than others.

But what about me? Do moms that wear their babies cry more than those who don’t?

I sure do!

These things put a ton of strain on your back, your neck, your shoulders. Did I mention your back?!

I mean, I’ll put up with the pain because it’s a good kind of pain; it’s for my kid.

Plus, it totally makes me look like an official mom.

And so if I look tired and crazy, people will understand why.

I’m not in marketing and I don’t have an MBA. I’ve got two kids and and an outside voice. Is this for real? Are marketing folks that dumb?

I’m also aware that Motrin is a brand and not an actual product, the product is ibuprofen and with the horrible economy, generic might be a better choice.

I am deeply and profoundly offended. My kids are big, I no longer wear them so Motrin (Johnson and Johnson) didn’t hurt my feelings specifically but they broke the #1 rule of comedy and satire.

Don’t pick on the weak.

New mothers are fragile. Motrin has proven, irrevocably that they don’t understand that Mothers are the ones in the grocery stores. Mothers clip coupons and build brands with discussion. Mothers get together and uplift one another.

So when you pick on a few new mommies, you get all of us.

The #MotrinMoms of Twitter will never buy Motrin again. Babywearing is best for baby and companies that support our babies get our dollars.

Follow Jessica and the #MotrinMoms on Twitter

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Motrin, Who’s Feeling The Pain Now? | New Old Moms Club
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{ 41 comments… read them below or add one }

1 Renée aka Mekhismom November 15, 2008 at 10:38 pm

Great post! You started a firestorm on twitter and rightfully so. I know Motrin is really going to be in need of their own product on Monday. Crying over the loss of customers can lead to a very bad headache!

2 Renée aka Mekhismom November 15, 2008 at 10:53 pm

My twitter id: cutiebootycakes

3 Derek Markham November 15, 2008 at 10:55 pm

Silly drug pushers…

4 Christy November 15, 2008 at 10:56 pm
5 KAY GREEN November 15, 2008 at 10:59 pm

I wore my newly adopted daughter in a sling. It kept her close and safe. It helped her bond to me and feeling secure.

Wearing my baby gave me less pain than carrying her in my arms.

This commercial is offensive to many.

6 melody is slurping life November 15, 2008 at 10:59 pm

As I commented on Twitter #motrinmoms, my youngest is 10 so I haven’t worn a baby in years BUT…I am a mom and what you’ve stated here is spot on.

No Motrin in our home.

7 Tara @ Deal Seeking Mom November 15, 2008 at 11:00 pm

I’d love to be a fly on the wall at their HQ come Monday morning. If they were looking for buzz, they’ve got it, just not what they intended I’m assuming. Bad, bad, BAD move.

8 Katy November 15, 2008 at 11:01 pm

I agree! Motrin made a big mistake on this one…Don’t pick on moms!

@KatyLinda

9 LaDonna November 15, 2008 at 11:03 pm

WOW! Look out on Monday, dear company! That’s crazy that they would do such a thing. I hope they get rid of it right away!

10 crunchy domestic goddess (amy) November 15, 2008 at 11:03 pm

amen, sistah. :) great post.
my post about the motrin ad is here:
http://crunchydomesticgoddess.com/2008/11/15/motrins-new-ad-attacking-babywearing/

11 LaSara November 15, 2008 at 11:04 pm

Good job getting the ball rolling on that one! It’s amazing to see such a concerted response.

peace,
-LaSara
http://www.lasarafirefox.com

12 LaDonna November 15, 2008 at 11:05 pm

WOW! Look out on Monday, dear company!

13 Kitrona November 15, 2008 at 11:06 pm

Ok, I’m having to really stop myself from using bad words. What were they THINKING??

1. Babywearing is not SUPPOSED to hurt. It’s not a “good kind of pain”; it’s your body telling you that you have THE WRONG KIND OF CARRIER.

2. There’s an “official mom” uniform now? REALLY? What about moms who don’t want to wear their babies, or can’t for whatever reason?

Wow. Just… wow. Smooth move, Motrin. *eyeroll*

14 Jamie Ervin November 15, 2008 at 11:07 pm

Irresponsible. Ignorant. Ridiculous.

Like many baby wearing mamas, I learned that the right carrier made all the difference… No pain reliever required.

15 Emily Jones November 15, 2008 at 11:31 pm

Passing along my twitterfeed: http://twitter.com/emilyjh75

I also blogged about it and posted in my online groups.

16 Scott, A Dad First November 15, 2008 at 11:31 pm

Add many of us dads to the ranks..!

twitter: http://www.twitter.com/scotters

17 crunchy domestic goddess (amy) November 15, 2008 at 11:33 pm

great post. they messed up BIG time on this one, talk about a PR HEADACHE, er nightmare really.
i posted my own response here: http://crunchydomesticgoddess.com/2008/11/15/motrins-new-ad-attacking-babywearing/

twitter: crunchygoddess

18 Merrycricket November 15, 2008 at 11:38 pm

I posted on my blog about this. Wish I had a sling when my kids were babies. http://tinyurl.com/58xza2
I’m @merrycricket on twitter.

19 Christy November 15, 2008 at 11:45 pm

My thoughts:

http://shakethesalt.com/2008/11/motrin-the-anti-mom/

Find me on Twitter – @shakethesalt

20 Carlota November 15, 2008 at 11:45 pm

I really am flabergasted that Motrin would even think of making such an advertisement. It is truly appalling, even my husband who loves baby wearing (yes he is actually having me sew him a sling for our newborn, we have an Ergo carrier for our toddler) was disgusted by the advertisement.

21 Jessica (aka @kikarose) November 15, 2008 at 11:53 pm

In the past I’ve found their ads amusing, but this was truly hitting below the belt. And dumb! Dumb in the Facebook anti breastfeeding league of dumb. Why pick on the baby wearing when so many other things really DOES hurt moms?
I rarely buy Motrin anyway since the generic is so much cheaper, but now I’ll make a point to avoid it. Dumb.

22 Jessica (aka @kikarose) November 15, 2008 at 11:56 pm

I’ve enjoyed their ads in the past, but this one really made my blood boil. Who would be so dumb as to pick on baby wearing? This took Motrin to the Facebook level of dumb. Hey! Let’s pick on breastfeeders next!
I usually make a point of getting the cheaper generic, but now I’ll be extra vigilant about my drug choices. Dumb.

23 Andrew Hyde November 16, 2008 at 12:00 am

So I just got caught up reading all about this and all I can think about is needing an… advil. :)

24 Jessica Gottlieb November 16, 2008 at 12:17 am

Oh gosh, it’s #1 on twitter now.

25 CanCan (Mom Most Traveled) November 16, 2008 at 5:55 am

Thanks for acting so quickly to get the word out. I posted about this too and have linked to you:
http://mommosttraveled.com/a-devout-baby-wearer/

I am so tired of being marginalized by the media and PR companies who only see “dumb” moms as someone who can be manipulated as a source of revenue.

Maybe some beer company can do a series about how parenting sucks and we just have kids so that our neighbors will think we look cool, but at least we can drink beer to forget about it! That would be genius. Uh.

26 Christine November 16, 2008 at 8:36 am

“Are marketing folks that dumb?”"

Answer: Sometimes, yes, unfortunately.

27 Sommer-Green and Clean Mom November 16, 2008 at 9:07 am

Are you shitting me? Go Jessica! Never will I buy Motrin again. Dumb company. Dumb.

28 Tara November 16, 2008 at 9:23 am

Baby wearing was the only thing that saved me from agony while my two year old was drugged up on Motrin for her molars, which did nothing to help really. No more Motrin for my kids. Thanks Jessica. I’ll add this to my what am I doing now facebook page. Wish I had more friends!
Can Can’s comment cracks me up.

29 Jennifer Taggart November 16, 2008 at 9:37 am

Fabulous post as always Jessica! Did blog at http://www.thesmartmama.com and tweeting away – twitter id is thesmartmama

30 Katja Presnal November 16, 2008 at 9:38 am

I did a video of all the moms’ responses at twitter, this is real moms saying what they thought of the ad:
http://www.ladybuglandings.com/2008/11/motrin-makes-moms-mad/

Maybe Motrin should have asked a few moms what they thought before going public..?

http://twitter.com/katjapresnal

31 mcmilker November 16, 2008 at 9:46 am

Hmmm…I’m a mom, MBA and marketer, as well as, a long time sling user. So, here’s my take.

Those “Supposedly’s” and “in theory’s” seem to be an attempt to not offend the many moms who choose NOT to wear their babies. They stroke me as wording that was added in at a creative meeting specifically to NOT offend those moms…so..hmm..they offended babycarrying Moms…who, um…are the target of this ad. (That makes very little sense from a marketing standpoint.)

Better choice would have been to expand the conversation rather than stick to babywearing- there’s not a Mom alive who doesn’t carry a baby on her hip, in her arms, etc.

But, my guess is what they were thinking is…most likely the web marketer in charge of this…is in his/her 20s and…not a parent.

That often happens!

32 Jennifer November 16, 2008 at 9:52 am

We included the link to the video tweet roundup on our link love today. http://www.zrecommends.com/detail/seen-and-heard-around-the-web/

@zrecsmom

33 Jennifer Lance November 16, 2008 at 10:05 am

This really pisses me off! Sure, after backing my baby for miles in the wilderness, I was sore. I didn’t take motrin, thank you very much. Arnica is all I ever needed. Never trusted the children’s product either, now I know why. This company sucks!

34 Alyssa - @vintagebodyspa November 16, 2008 at 10:31 am

I am in complete agreement! I’ve emailed them to express my outrage & will boycott all of their products & have encouraged others to do the same.

@vintagebodyspa

35 Chisty November 16, 2008 at 11:21 am

Moms vs. Motrin – Links to Moms’ blog posts about ad:
http://shakethesalt.com/2008/11/motrin-moms/

Motrin: The Anti-Mom?
http://shakethesalt.com/2008/11/motrin-the-anti-mom/

Moms Speak Out Against Motrin Ad
{Video showing responses of moms on Twitter}
http://shakethesalt.com/2008/11/moms-speak-out-against-motrin-ad/

Find my #motrinmoms comments on Twitter here:
http://twitter.com/shakethesalt

Christy

36 Cindi ~ Moomettesgram November 16, 2008 at 11:32 am

I’m a baby boomer gram but here’s my thoughts on the motrin ad:
Advertising Gone Wrong ~ Twitter Moms Sound Off about Motrin

37 Jude ~ @joodlenoodle November 16, 2008 at 12:00 pm

Babywearing Mom Outrage + shock = Motrin ad execs canned!

38 bethb November 17, 2008 at 8:16 am

It’s the “it totally makes me look like an official mom” that got me. How shallow do they think we are? I opted for a front pack so my kiddo would not spend her life staring at people’s knees and be up where she was part of the action and could interact.

I only needed the ibuprofen post c-section …

39 Shaping Youth November 17, 2008 at 10:25 am

I interviewed Jessica last night on the Shaping Youth blog linking back to this post, and you’ll be amazed at the massive links list of moms and mainstream media who have entered this dialog. It’s rather massive…Power to the people, indeed.

This bodes well for world-changing and clout re: democratization of the internet far beyond this issue, into the eco-sphere, children’s advocacy and more.

Here’s my piece featuring Jessica, the ‘what next’ question on mea culpas and corporate policy shifts/lessons from the trenches. It’s called “Motrin, Media Mamas and Twitter Tirades: Marcom Blunders Redux”

http://www.shapingyouth.org/blog/?p=3627

Back on ECP when the dust settles…Is anyone covering the Global Summit at the Presidio in S.F. today on humanity uniting for a sustainable future?
Wish I could snag a press pass for tmrw…

40 Sean Daily November 17, 2008 at 6:30 pm

As if most people needed more reasons to hate big pharma, they go and alienate an entire population of moms with such thoughtless ad copy. The ensuing field day reminding me of watching the Daily Show right after Dick Cheney shot his hunting buddy in the face.

41 Danielle November 20, 2008 at 7:33 am

Well, I am in marketing and have a fancy degree (read paid too much for art education) and I still think this ad is morally repugnant. This is not just an embarrassment to the profession but a huge stain on American culture. We have industrialized motherhood, made women the machine of baby making and baby rearing. Repair the machine with a few pills. It’s like an oil change for robot moms.

I don’t think the ad picks on the weak. I think it denigrates the strongest segment of our population. In marketing, the simple fact is “if momma ain’t buying it, ain’t nobody buying it.” Moms have one of the most important votes for social change: the dollar. If every mom in the world decided to only buy organic rice cereal, traditionally farmed rice cereal would go out of business in a blink. As Jessica aptly points out in her post, Moms do the shopping. Moms do it all. And Motrin, Moms are baring their teeth at your foolishness.

For the folks at Motrin to miss out on common sense, it reflects that they’ve got some real morons there. The amount of human-power it takes to air a national TV ad, the number of eyes and ears that it must pass, and the shear amount of cash involved says one thing to me: the whole company missed a blinding flash of the obvious. If these people can’t make a decent commercial, the product is beyond questionable.

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