Klean Kanteens are popular amongst green families for their safety record (always bpa-free) and reusability. Today, the CPSC announced the first ever recall involving the company.
WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: Sport Cap 2.0 water bottle spouts
Units: About 1.2 million in the United States and 102,000 in Canada
Manufacturer: Klean Kanteen Inc., of Chico, Calif.
Hazard: The water bottle spouts can break or crack, posing a choking hazard to children and adults.
Incidents/Injuries: The firm has received six reports of incidents of the water bottle spouts breaking or cracking in children’s mouths as they were drinking from the bottles. No injuries have been reported.
Klean Kanteen is offering is offering customers free replacements of the sport top 2.0., although interestingly it is currently an updated sport 2.0 top is not available on the website.
We at Klean Kanteen apologize both for the inconvenience and the resource footprint of this recall. We take the health and environmental aspects of our products very seriously and the mere possibility of our product harming someone gave everyone at Klean Kanteen pause. The decision to recall and replace caps was really the easy part, running a smooth replacement program is the challenge we now are rising to. We really appreciate your patience and understanding; we’ll get you your new Sport Cap(s) as quickly as possible.
It’s nice that a company is actually considering the footprint of a recall. Perhaps it will be a lesson in increasing quality control in the Chinese factories where Klean Kanteens are manufactured. In fact, that is exactly the sticking point I have with the company over giving it my 100% support, even though every member of my family drinks from Klean Kanteens. My son just got the insulated wide mouth bottle, and he loves it!
I am appalled that such a “green” company has not been more open about their use of Chinese manufacturing! I understand that manufacturing of stainless steel is expensive for the US, but plastic parts aren’t! With this recall, how do I feel safe regarding the rest of their manufacturing and it’s safety? Do their stainless steel bottles leak anything into the liquid? How safe are they if the quality isn’t so great? I’m going back to SIGG!
I HAVE GIVEN 4 OF THESE BOTTLES AS GIFTS HOW TO I GET REPLACEMENT CAPS?????????
I found this website after calling Klean Kanteen directly. I left a message for someone in their customer service department, and never received a call back – hmmmm. Anyway, the other day I received a large white envelope along with a return mailing label and no explanation. There was mention of 2 caps, but nothing telling me what was going on. This is really crappy customer service. I bought 2 large s/s containers with sport tops and 1 small container with a sport top. What the…
Returned my recalled top and you have not sent the replacement.
Will it be arriving soon?
Maureen, we are not Klean Kanteen but a blog. You need to contact the company directly about your replacement.
To Mary Ollesamot (posted May 6, 2010 at 2:34 pm) you may be interested to know that SIGG always manufactures in China. They’ve said their aluminium bottles are from China but they appear on the website madeinchina.com. Also, SIGG publicly announced that aluminum bottles prior to August 2008 contained BPA.
It seems that the highly priced natural safe companies we’ve been trusting have both lowered their standards. As a parent, it pays to do our homework and keep them honest.
Are there any containers that are not made in China and that are made in the U.S.A?